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shipping & returns

Welcome to Patioucha Online Store, we offer a selection of some desirable brands at attractive prices, all delivered for free (Terms & Conditions may apply) directly to your doorstep. With a risk-free of 14 days returns policy and a commitment to customer service.

TERMS & CONDITIONS: Your total purchase value/ transaction value should exceed 99 Dollars to apply the free delivery rule.

Delivery methods

  • domestic delivery

    Once you submit the order, we start processing your shipment, normally the delivery process should take between 3 to 4 business days from the date of confirmation until it reaches your doorstep. The courier company will contact you for coordination and delivery confirmation.

  • International delivery

    We only deliver to the listed countries, shipping and customs fees may apply (Kindly refer to the International Shipping page).

returns methods

  • item exchange

    Unfortunately we are unable to offer cash back or Credit Card/Bank Transfer refunds. However we offer free exchanges in the form of a Credit back to your account. This means that if you place an order and you are not satisfied by the product received, with in 5 days you can exchange your item free of charge - You cover the return shipping fees and we issue you credit for the value of the item that you are returning. This will give you the opportunity to choose the size that suits you or to order another item of your choice. In case the item was CUSTOMIZED to fit your measurements or it is suspected to be USED or WASHED, the return policy will not be applied.